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AI-Powered Mystery Shopping & Consumer Research Solutions
Netrika, a trusted name in mystery shopping across India and South Asia, offers customised retail audit solutions to support your market research goals.
Skilled Mystery Shoppers
With proven expertise across industries and global clients, we deliver retail audits that matter with a Pan-India on-ground presence.
Real-Time Insights
Monitor your retail performance through an innovative,
AI-driven dashboard that delivers actionable data instantly and effortlessly.
Tailored Solutions
Get industry-specific strategies powered by an AI-driven dashboard customised to your unique requirements for impactful insights.
Skilled Mystery Shoppers
With proven expertise across industries and global clients, we deliver retail audits that matter with a Pan-India on-ground presence.
Real-Time Insights
Monitor your retail performance through an innovative,
AI-driven dashboard that delivers actionable data instantly and effortlessly.
Tailored Solutions
Get industry-specific strategies powered by an AI-driven dashboard customised to your unique requirements for impactful insights.
Services Offerings
Capture real-time insights into true consumer sentiment and enhance your business operations with data-driven market research.
As one of India’s leading mystery shopping companies, Netrika delivers customized solutions designed to meet specific business needs and ensure exceptional service quality.
Customer Experience Analysis
See your brand through your customers’ eyes. Our service reveals how each interaction reflects your values, highlighting areas for improvement and enabling you to create experiences that foster trust, loyalty, and long-term value.
Operational Excellence Audits
We conduct comprehensive audits to assess store hygiene, layout efficiency, visual merchandising, and overall readiness, delivering real-time insights through smart dashboards that drive consistent operational excellence.
Operational Excellence Audits
We conduct comprehensive audits to assess store hygiene, layout efficiency, visual merchandising, and overall readiness, delivering real-time insights through smart dashboards that drive consistent operational excellence.
Product Knowledge Evaluation
It evaluates the team’s ability to clearly and confidently communicate product strengths, leading to improved customer interactions, stronger brand credibility, and consistent messaging across all key touchpoints in the sales and service journey.
Competition Industry Benchmark Audits
Get a clear picture of your market position with insights that measure you against competitors and industry benchmarks.
Competition Industry Benchmark Audits
Get a clear picture of your market position with insights that measure you against competitors and industry benchmarks.
Step into your customer’s shoes with
Netrika’s Mystery Shopping Service
Your Trusted Mystery Shopping Partner for Fast, Reliable Audits
As a leading mystery shopping agency in India, Netrika simplifies the way you conduct mystery audits, whether in retail stores or hotels. From creating custom questionnaires to setting up real-time insight dashboards, we ensure every detail of your audit objective is accurately captured. Be it retail mystery shopping or deploying a hotel mystery shopper, our platform empowers you to assign local auditors and receive real-time, actionable data- helping you make smarter business decisions, faster.
Testimonials
Start your journey as a Mystery Shopper with India’s leading mystery shopping company.
Partner with Netrika, one of the trusted mystery audit companies and turn your attention to detail into an opportunity. Register as a mystery shopper, apply for assignments, and explore flexible ways to earn while enjoying exclusive services — all while helping brands enhance customer experience.
Experience your brand from the inside out with
Netrika Mystery Shopping service.
Know How Mystery Shopping Works
A Comprehensive Guide to Customer Experience Evaluation
About Netrika
Netrika is a global risk consulting firm headquartered in India at Delhi NCR, with international offices in UAE, Singapore, and Sri Lanka. Backed by a team of 350+professionals and a strong nationwide presence, we deliver end-to-end solutions across complex risk domains. Our cross-industry experience enables us to approach every engagement with global insight and local expertise.
We are a CERT-IN empanelled and an ISO 27001:2013 certified organisation, committed to the highest standards of information security and compliance.
We are a CERT-IN empanelled and an ISO 27001:2013 certified organisation, committed to the highest standards of information security and compliance.
- Digital Forensics & Incident Response (DFIR)
- Forensic Investigations, Arbitration & Disputes
- Due Diligence
- Cyber Security
- Background Verification
- Security & Risk Consulting
- Brand Protection
- Training & Certifications
Evaluations Completed Yearly
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Offices Around the World
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Audits Completed Each Year
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Get a Quote for Your Brand’s Mystery Shopping Service
+91 9944935975
info@netrika.com Plot # 2, Industrial Estate, Udyog Vihar, Phase – IV, Gurugram 122015, Haryana, India.
info@netrika.com Plot # 2, Industrial Estate, Udyog Vihar, Phase – IV, Gurugram 122015, Haryana, India.
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